Elements and Performance Criteria
- Determine inspection requirements.
- Determine purpose and type of managed property inspection according to landlord’s requirements and agency practice.
- Identify critical aspects requiring inspection from property documentation and legislative requirements.
- Negotiate and establish inspection procedure and time line.
- Coordinate access arrangements according to agency practice and legislative requirements.
- Assist with inspection of property.
- Report inspection findings.
- Manage repairs to managed properties.
- Identify appropriate tradespeople from practice database to complete required repairs or maintenance.
- Arrange completion of repairs and maintenance according to management agreement, landlord instructions and legislation.
- Check completed repairs or maintenance are to required standard, and follow-up if additional work is required.
- Prepare and supply report on repair and maintenance work to landlord on completion of work.
- Maintain maintenance documentation.
- Support property management team to advise landlord of expected future maintenance requirements and costs.
- Discuss benefits of systematic, planned preventative maintenance programs with landlord.
- Maintain accurate records of property maintenance.
- Assist with preparing regular reports to landlord on property condition and options for protecting asset value.